Successful
negotiators separate the wheat from the chaff.
Negotiators
who enter a room full of hostile opponents and emerge with an agreement can
make history…whether in a labor negotiation or reconciling two sides of a
military conflict. Granted, sales negotiations may not be the stuff of legend
but there are some lessons to be learned from the experts.
- Clarity. They know what they want out of the negotiation. The goal of the final contract is clear to them and always in sight.
- Vision. They look ahead. Much as you would strategize in chess, you need to know what the next moves are and be prepared.
- Understanding. They know how to listen…really listen. Negotiations are not won with bluster but with a detailed understanding of the other side’s position and needs.
- Objectivity. They remain calm. There is nothing to be gained by getting emotional or angry. It is the objective, steady approach that wins in the end.
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